Privacy Policy Overview

This Privacy Policy outlines how we handle personal data collected from users.

Policy guidance

This introductory summary is provided to help readers navigate the sections that follow.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

User Rights

Users have rights regarding their personal data, including access, correction, and deletion.

Rights may be subject to legal limitations in certain circumstances.

Requests

Exercising User Rights

Requests for exercising rights should be submitted through the contact information provided.

We respond to verified rights requests within the timeframe required by law.

Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Retention periods are reviewed periodically and data is deleted when no longer necessary.

Policy Updates

We will notify users of significant changes to this policy via our website or direct communication.

Material changes to this policy are communicated through appropriate channels.

[email protected]

Phone

+1 250-853-1781

Address

851 Boundary Road, Vancouver BC V5K 4T2

General inquiries

Contact Page

Data Collection Practices

We collect personal data such as names, contact information, and health-related information to provide our services effectively.

The categories of data collected depend on how users interact with our services.

Sources of Collected Data

Sources of data include user submissions through forms, service usage, and automated systems.

Data is received directly from users or generated through service interactions.

Types of Cookies Used

We use essential cookies for functionality and analytics cookies to improve user experience.

Cookies vary by purpose and may be session-based or persistent.

Cookie Management

Cookies can be managed through browser settings, allowing users to control their data preferences.

Users may adjust cookie preferences through browser settings at any time.

Purposes of Data Processing

Personal data is used for service delivery, customer support, and improving user experience.

Processing is limited to the purposes described in this policy.

Data Sharing with Third Parties

We may share data with service providers who assist in our operations under strict confidentiality agreements.

Third parties receiving data are bound by confidentiality obligations.

Legal Disclosures

We may share personal data with law enforcement or regulatory authorities when legally obligated.

Disclosure to authorities occurs only when required by applicable law.